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When using free version 13.0.1

It appears that 207080 tracks and 16365 albums added to Helium. Not exactly sure how to view or preview this information. Music explorer / releases / artists - etc. nothing I select seems to offer any details. Not sure if this is because I'm using the free version or not? I just wanted to try the free version before buying the premium version, I'm just not sure which features are accessible in the "free" version.  I included an attachment of what I'm looking at - not sure if it'll help. 

Thank you for your help! 

Helium.jpg
(145 KB)

Best Answer

Hello,


The free version shall support an unlimited number of tracks, the only issue is that it will become slower with the default database type with a lot of tracks.

Migrating to other database types is only possible in the Premium version.

You can find more details here:

http://www.helium.fm/features.html


Regarding your problem: Your data is most likley partially added resulting in a broken database.

I would recommend you to take contact with our support from http://support.imploded.com for further assistance for this topic.

We might need a copy of your database to be able to assist you further, which should not be shared in the forums, therefore please take it via our support channel.


PS - if I search for a particular artist. The quick editor appears on the screen. But no track, no album art. It's completely blank with an option to "save changes". 

Answer

Hello,


The free version shall support an unlimited number of tracks, the only issue is that it will become slower with the default database type with a lot of tracks.

Migrating to other database types is only possible in the Premium version.

You can find more details here:

http://www.helium.fm/features.html


Regarding your problem: Your data is most likley partially added resulting in a broken database.

I would recommend you to take contact with our support from http://support.imploded.com for further assistance for this topic.

We might need a copy of your database to be able to assist you further, which should not be shared in the forums, therefore please take it via our support channel.

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