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System error

When helium is starting I have this message:
helium.app.exe system error
boost_system-vc120-mt-1_55.dll in the equip, intent to reinstall the program to fix the problem.


This occurs either by a missing DLL file which might have been filtered out by your anti-virus program.

It also depends on MSVCRT which are system DLLs and should exist an all systems.


You are not mentioning which OS you are using, but please try to re-download and install MSVCRT:

https://www.microsoft.com/en-us/download/details.aspx?id=48145

Hia, thanks for your answer Mikael

I have windows 7 home premium. I followed your link and reinstalled msvcrt but the same problem..

Hi Pablo,


If you would like us to analyse this further, please open a support ticket from http://support.imploded.com.

We will most likely need to have you to use a special debug build and collect logs from you.


You can still use Helium 12 without any problems though, this specific libary is only used to get "music key" for one or more tracks.

Thanks for your answer Mikael, I will visit the support area, thanks again.

This issue will be resolved in our next release.


Thanks Mikael !!!

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