This is nothing we are aware of nor have been able to reproduce during our test phases.
We would like to know more about this possible issue so that we can correct it, can you please let us know which:
1) File formats this relates to
2) Database type you are using (if you have changed)
3) Any possible other reproduction information that can help
If you would not to share any details officially, please open a support ticket from: http://support.imploded.com
Also, please note that Helium 11 is no longer supported and can have issues on Win10.
>>my Windows is 7
Please still not that Helium 11 is no longer supported and any possible issues with it cannot be corrected.
If possible, please let us know more about this issue so it can be solved in Helium 12.
Thanks in advance.
We just did a test of this scenario the following way:
1) Tagged an album with two files as described, title for the first track was set to A and for the second to B
2) Played the album, both files were shown with proper meta data during the playback
3) Restarted Helium and performed step 2 again, no issues were located
The test was performed with both MP3 and FLAC files as separated test sessions.
Please let us know which steps you performed when this happens.
I think as answered in your other report that something in your database is not fully correct.
It looks broken according to the screenshots.
We would need to take a look at your database and possibly also some log files.
Please contact our support at http://support.imploded.com for more information.
i make a support ticket and do my best to give you the info you need to find the problem
Thanks we will continue the discussion from there, since the issue is not reproducable with a clean setup.