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Forum rules

These forums are meant for user-to-user discussions as well as direct questions or bug reports that other users can benefit from reading or comment on.

  • Treat each other with respect.
  • Use a refined and polite language.
  • Feature requests goes into the feature requests forums.
  • Bug reports goes into the bug reports forums. Please try to describe your problem as detailed as possible and please include screenshots when possible.
    Please avoid posts just containing "It does not work" without describing which actual steps that are not working.
    Also, please make sure that your issue can be reproduced and that you are using the most recent Helium 12 version.


If you are in need of support, please first look through the forums and the Solutions section to see whether there is already an answer for your question.


If you don't find an answer to your question or mention of a bug you found, please post into the according forum.


If your inquiry is still not solved, please open a support ticket.