When posting a bug report please ensure that you:
1) Are using the most recent version of Helium
2) Include enough reproduction information so that we can reproduce the issue
3) Include information about which file type it relates to (e.g. FLAC, MP3), which database you are using (default if not changed) and which operating system you are using.
4) Include information about which exact tool/view the bug occured in.
If a bug raises the error reporting dialog in Helium, please fill it in since it will send us additional details about the issue.
Please note that if you are a licensed customer and would like the quickest possible support, please contact us via our Customer center, http://www.imploded.com/support/customer-center